Liveops — Marketing content blog — Shelly Strom Communications

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Shelly Strom produces communications that win hearts and minds. Propelled by curiosity and an acute ability for finding and telling stories that are interesting and engaging, Shelly learned the trade while writing for newspapers in Oregon and Washington.

All in Liveops

Sep 8
Sep 8 Ensure your call center customer service is on point

Liveops, Marketing content

Customers expect a service quality on the telephone that matches the image of the product they’re buying.

Aug 8
Aug 8 The key to helping customers in a market that values empathy

Liveops, Marketing content

Matching culture and language resolves customer needs faster.

Aug 8
Aug 8 A brief history of the gig economy

Liveops, Marketing content

From 18th-century labor to TaskRabbit, the flexible workforce is evolving.

Jul 8
Jul 8 Remote work opens the door to higher productivity

Liveops, Marketing content

Current trends signal a future where work from home options become the commonly accepted standard over the 9-5 office jobs of the past.